Contact Us

It's easy to get in touch with us.

Let's connect! 

Got a question? We’re here to help! Whether you need quick answers or a little extra guidance, it’s easy to reach us in the way that works best for you. Just reach out—we’ve got you covered!
 

Video chat with a live agent

Monday- Friday: 9 a.m. - 5 p.m. (PT)
Saturday & Sunday: Closed

Chat with a Live Agent
Talk to Nova - our AI virtual assistant
Looking for quick answers? Ask Nova! Nova is the fast and easy way to get answers, report an issue, or connect with a live agent.
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Text a live agent

Text us at: 800.950.7328

Monday- Friday: 7 a.m. - 6 p.m. (PT)
Saturday: 9 a.m. - 3 p.m. (PT)
Sunday: Closed

Standard text messaging rates will apply

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Schedule a call

Skip the wait—pick a time that works for you, and we’ll call you!

Schedule a Call
Give us a call

Call us at: 800.950.7328

Monday- Friday: 7 a.m. - 6 p.m. (PT)
Saturday: 9 a.m. - 3 p.m. (PT)
Sunday: Closed

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Email Us

Send us your question, and we’ll get back to you within 1 business day!

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Send payments to

Financial Partners Credit Union
P.O. Box 400
Downey, CA 90241

Write to us

Financial Partners Credit Union
P.O. Box 7005
Downey CA 90241